Microsoft Dynamics CRM 2011 applications
- Published: May 19, 2011
- Languages: English, German, Italian, Japanese, Russian, Spanish, Portuguese (Brazil), Chinese (Simplified)
- Audiences: Information workers
- Technology: Microsoft Dynamics CRM 2011
- Credit toward certification: MCTS for Microsoft Dynamics
Manage Microsoft Dynamics CRM marketing automation applications (27%)
Manage Microsoft Dynamics CRM sales applications (30%)
Manage Microsoft Dynamics CRM service management applications (24%)
Manage Microsoft Dynamics CRM service scheduling applications (19%)
Who should take this exam?
This exam is intended for candidates that plan to implement, use, maintain, or support Microsoft Dynamics CRM 2011 in their organization. The exam is also intended for service schedulers, administrators, office managers, chief executive officers (CEOs), and consultants who want to demonstrate foundational understanding of the application functionality. Candidates must have working knowledge of Microsoft Dynamics CRM 2011 usage and of solving real-world business problems by using Microsoft Dynamics CRM 2011, Office, Windows operating systems, Internet Explorer, and the customer relationship management (CRM) process.
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Exam Name: Microsoft Dynamics CRM 2011 Applications
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MB2-868 Exam Cram Total Q&A: 102 Questions and Answers
Last Update: 06-26,2015
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