Every order in the commercial sector is always followed with an estimate date, and this simply means that you should know when the products will be shipped. Also, it makes sense to ask if the company offers same day shipping. The thought is to ensure that there are no delays in the order, especially when you need the products urgently. Another thing to ask is how the shipping is going to be charged, and if there are special requests for shipping, how the costing is calculated. In case you want to know how to return damaged products, make sure to include the same in the contract in writing.