Working passenger lift since Saturday.

Several residents coming in and out of the apartment complex in the downtown district, which is more than 30 stories high, said there have been long waits for the lone working elevator, with many residents opting for the stairs.

A person answering the phone for Dolben Property Management, which manages the site, said Monday that there is a work order submitted for elevator repairs, and stated there was one working elevator as of Monday afternoon. She declined further comment.

SPRINGFIELD – Residents of Chestnut Towers, a high-rise apartment building at 10 Chestnut St., said Monday the building has been plagued by broken elevators, with just one working passenger lift since Saturday.