Operational efficiency on the service provider side is

According to Step 2 depicted in Section 3, four simulation scenarios were defined, integrating user preferences for travelling, such as taxi, bus, or any other kind of transport. For each simulation set-up, different parameters were taken into consideration: (a) user parameters (number of users in simulation, transport preference, time constraints); (b) available transport methods (walking, taxi, bus); (c) taxi and bus parameters (parameterization in terms of walking/bus/taxi average velocity and cost/distance unit); and (d) specific simulation and GUI parameters.