customer has used counterfeit product of S&A brand chiller.

This morning, as soon as I return to office, the phone rings up. A customer reflects there is a problem with the compressor and cooling pipe, especially the material of cooling pipe is not copper.
I doubt about what the customer said.
Firstly, all S&A chillers’ cooling pipe adopt copper material. Besides, the annual failure rate of compressor is under 1%.
As a result, we can judge the customer has used counterfeit product of S&A brand chiller.
Caution: To guarantee your benefit, pls contact S&A company to buy the chiller.
Thank you for your trust and support.

water chiller

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