What To Do If Your Lawyer Isn't Returning Your Phone Calls

I have read many times that the number one complaint filed with the Florida Bar concerns attorneys not returning the phone calls of their clients. I assume if this is the number one complaint filed with the Bar, it means that it happens a lot and it happens with lawyers in all kinds of firms, large and small. Being an attorney myself, I felt I might be in a position to take a close look at this phenomenon and offer some advice to clients who find themselves in the frustrating position of needing to speak with their attorney and not being able to contact them for whatever reason. To do this properly, I must first differentiate the attorney who is busy and cannot return phone calls, from the a