Remember the switch may be the device that the internet company gave you once they setup your account. If you're unsure what the router appears like or where it is contact your company. There ought to be a light o-n the switch where your network cable plugs into it. Check to ascertain if the community cable from your computer is plugged into the router? If not select it in. Does the light where the network cable joins think about it? If so enjoy and restart your pc. Visiting www.amazon.com/lights cable harness likely provides aids you could tell your co-worker. You should be all set.