Want to Save Your Company's Online Reputation? Make It Very Easy to Complain | John Rampton

Customer support isn't really functioning, and also consequently, consumer craze has risen almost ten percent from in 2014. Their 800 numbers may be also online reputation management services complexed to use, it takes too lengthy to chat to an individual, or customer treatment representatives are not encouraged to address problems. Even more people use social networking sites (35 percent) or go to the firm's web site (26 percent) to whine.