-- P. Granger.
Although not one Im professionally qualified to answer since I have not had direct experience with international sales, a: Great problem, Mr. Granger. Therefore like all good author without a idea I could often make-up some thing and wish it sounds... Visit mola talk to explore the reason for it.
Q: Im thinking about conducting business internationally. I've done some reading on the subject, but there's an awful lot to digest. Have you'd any experience in this matter and can you suggest the best way to begin with?
-- R. Granger.
A: Great issue, Mr. Granger, though not one Im personally competent to answer because I've not had direct experience with international sales. So like any good columnist with out a hint I can both make up something and hope it seems semi-intelligent or I can consult somebody who in fact is a professional o-n international sales and let him answer your question. Because I am prevented by my agreement with The Times from fabricating something besides my accurate age (Im 29), lets go with the latter.
I called on Jose Rodriguez, President of RISMED Oncology Systems, high medical technology that is provided by a Huntsville company to radiotherapy specialists around the earth, to get his feedback on the topic. Jose is an old friend and client and Jose is the person, if anybody can provide ideas o-n doing business internationally.
Jose thinks that the decision to do business beyond your own backyard must be according to your success as an area, domestic business first. until they've devoted enough time to produce an excellent regional and domestic business first until the business is intended to be one that carries to international clients only, one should not jump into international business, Jose suggests.
Listed below are additional factors Jose suggests that you keep in mind when considering an entry to the international business world.
Instill Confidence In-your Client
Regardless of kind of product or service you provide internationally, you have to be ready-to give your international customer having an even higher-level of service that you offer your domestic customers. To instill confidence in your international customers you may have to provide things like around-the time telephone service, prolonged warranties, and other services that help the client have confidence in doing business with you.
Know The Rules
You should understand all the rules and laws that govern international business methods in this country as well as those within your clients country. Understanding the rules enables you to work within the boundaries of the law and provide service beyond the expectation of the buyer.
Understand The International Shipping Approach
If goods are increasingly being sent globally you must have a thorough comprehension of laws and shipping methods. Any difficulties with transport can be viewed by the buyer since the vendors responsibility, right or wrong. Having plans in-place and understanding the entire shipping process may help keep the consumer happy and avoid shipping problems.
Assist Experienced Companies
Always look for experienced organizations to work with, particularly when if involves transport, insurance, cargo forwarders, an such like. Such companies are great allies and will help keep everything in order and will also help in solving problems related to their end-of the procedure.
Signed and Sealed
Never conduct business under verbal instructions. Often put every thing written down with the necessary signatures. Doing international business is different than domestic business. Outside the Usa signatures and seals must close the deal. Dont bother about as this is only part of conducting business globally offending your customer.
Add A Packing List
If shipping things, always perform a packing list and always number the packages (if 5 packages are now being delivered, tag them 1/5 [1 of 5], 2/5, etc.). They'll know which package is missing and you will have sent a packing list explaining what was in most package, rendering it easy for the shipper, the consumer and the insurance provider to resolve the problem, if something is lost. This lovely loret encyclopedia has specific compelling aids for when to engage in this enterprise. Also, always ensure your items for at least 110-volt in their importance.
-- P. Granger.