The e-bay Buyer s FAQ

Which means you have a problem? Has something gone very wrong and that you do not know what to do? Well, good enough. Listed below are the issues that I hear on a regular basis from buyers.

Does e-bay have a Customer Care Department I Will Telephone?

E-bay are notoriously hard to contact, in the event you ever have to - it sometimes may seem like they expect the site to operate itself. Return To Site includes new information about how to study it. You can email them, provided that you do not have your heart set o-n a coherent response: go-to It's likely you have better luck in a 'live support' webchat here: Get more on our favorite partner web site by clicking visit link.

Only e-bay Power Sellers (retailers with an extremely large feedback rating) reach phone customer care. If you really want to try your luck, kind 'ebay [your country] phone number' in to a search-engine and you'll probably find something. Unfortunately, the possibilities are you should have attended all that trouble for the opportunity of leaving an answerphone message.

It might seem harsh, but imagine the number of individuals who would call eBay every day with the questions when they gave out their phone number everywhere. If you fancy to learn more on info, there are many on-line databases you could investigate. Its Wild West nature is, in a way, part of its charm.

E-bay Sent Me an Email Saying They are Going to Shut My Account. What Must I Do?

That e-mail requests your password, right? It's a scam, an effort to discourage you, make you give up your details and then grab your consideration. E-bay will never ask for your code or any other consideration facts by email. eBay say that you need to only ever enter your password o-n pages that whose addresses begin with For further information, consider having a gaze at: url. They also offer a special 'Account Guard' included in their toolbar, which allows you check that you are not giving your password to your bogus fake site. You can read more here:

It Seems Too-good to be True. How Does eBay Make Money?

For you personally, the customer, eBay is free. Sellers, nevertheless, pay a number of fees: an inventory fee for each item they list, your final value fee (a share of what the item sold for). They can they spend recommended costs for extra services, including Buy it Now, extra photos, reserve charges, highlighting the market, putting it in striking, listing it first browsing results and sometimes even putting it on the front page. You can observe the full set of expenses at

It is demonstrably worth it to the vendors, though, or they'd not continue using eBay. The process is quite reliable, and basically forces both e-bay and the sellers to keep their income as low as possible - usually costs will simply get excessive and the buyers will stop buying.

How Safe is e-bay?

Well, as it happens, that's the topic of our next mail! All eBay's security services for buyers and sellers are in one place, named 'SafeHarbor.' SafeHarbor keeps rule-breakers in balance, helps with dispute resolution and addresses fraud prevention and research. Read all about it next time, and be safe..