Government Websites Are About To Get A Lot Less Confusing And Hideous
Today, manygovernment websites are hard on the eyesand confusing to navigate, but that might be about to change.
New design standardsreleased Monday for federal sites provide a common resource to standardize and improve what we find online, hopefully saving taxpayers time and frustration in the process.
This isn't a minor issue in the 21st century. At a time when customer satisfaction with federal services is at an all-time low,improving the websites people increasingly rely upon is crucial.Research from the Stanford Web Credibility Projectshows that how well a site is designed -- or not -- affects how we trustor use it. Ugly images, buggy code and confusing design can confound