Know the Latest Trends in Business Communication
Communication for businesses has changed over the years. It is important to know the latest trends so that you can communicate with clients and customers in the way they prefer. It also allows you to use the latest technology to meet with vendors, shareholders and others. Once you know where business communication is headed, you can learn how to use it more effectively for your organization.
A Move to Mobile
Customers are spending more time on mobile devices and less time on computers. This means you need to find communication methods that translate well to these devices. From text messaging to creating mobile apps, you have an array of options with which to communicate with your customers.
An All-in-One Approach
UCaaS or Unified Communications as a Service solutions include video, web conferences, and other methods integrated into one system. They may include written and spoken communications, and are becoming a viable option to businesses of all sizes. To remain competitive and communicate effectively with other companies, you must know how to utilize this kind of integrated service.
Mobile Devices Instead of Landlines
Even in the corporate world, fewer people are sitting behind a desk tied to their phones. They are using mobile phones to communicate with other staff members and even customers. Because many critics say that cell phones are still not as clear as landlines in relaying verbal communication, it is important to speak clearly and enunciate well. A business speech coach can help you learn where you can improve and how to ensure that others can understand what you are saying.
Cloud Based Networks
With the move to the cloud for many businesses, it means employees can be connected with each other no matter where they are. They can access files, collaborate with other employees and even communicate with their own devices. These networks are expected to continue to grow and to expand and encompass more of a business’ operations.
A prime example is Google Docs where two people can be working on the same document at the same time even from two different locations. Many other programs offer this access in the business world, but Google Docs is one of the most recognizable, even for small businesses. The idea behind any software of this type is that it increases efficiency by allowing for greater collaboration. People can even chat while they work to discuss ideas or ask questions.
As with any type of communication, it is important to understand how to communicate with others in a positive, clear way. Since you may be working with someone you’ve never even met, you have to pay attention to how you phrase words to ensure clarity.
Many businesses can benefit from the advice and training of a communications expert or executive speech coach to help in written and verbal communications. Learn about the latest trends and decide which ones will benefit your company the most. No matter how you communicate, make sure your staff understands how to do it effectively and professionally.
Claudette Roche is a dialect coach who teaches accent coach area. She teaches foreign and American accents to actors and business persons/executives. In 2010 she was named as one of The Top 5 Voice Coaches by Hollywood Weekly Magazine.