The e-bay Buyer s FAQ

So that you have a question? Has something gone very wrong and you do not understand what to do? Well, reasonable enough. Listed below are the issues that I hear on a regular basis from consumers.

Does eBay have a Customer Care Department I Will Telephone?

eBay are notoriously hard to make contact with, should you ever have to - it sometimes appears like they expect the site to run it self. You can email them, provided that you don't have your heart set on a coherent response: visit It's likely you have better luck in a 'live support' webchat here:

Only e-bay Power Sellers (dealers with an extremely large feedback rating) reach phone customer-service. If you actually want to try your luck, sort 'amazon [your country] phone number' in to a search-engine and you'll probably find something. In case people choose to learn extra resources on, we recommend many online resources you might consider pursuing. Unfortunately, the possibilities are you should have gone to all that trouble for the opportunity of making an answerphone message.

If they gave out their phone number everywhere It may seem inappropriate, but imagine the number of individuals who would call eBay every day with the questions. Its Wild West character is, in a way, part of its appeal.

eBay Sent Me an Email Saying They are Planning to Shut My Bill. What Should I Do?

That email asks for your code, right? It's a fraud, an effort to frighten you, make you give up your facts and then steal your account. eBay will never request your password or any other account facts by email. eBay say that you should only ever enter your password o-n pages that whose addresses begin with They even offer a particular 'Account Guard' within their toolbar, which lets you check that you are not giving your password to some dodgy fake site. You can study more here:

This Indicates Too Good to be True. How Does amazon Make Money?

For you, the buyer, eBay is free. Dealers, nevertheless, pay a number of fees: a listing fee for each item they list, a final value fee (a percentage of what the item sold for). Be taught extra info on an affiliated essay - Visit this web page: They can they spend optional charges for extra services, including Buy it Now, extra photos, reserve prices, high-lighting the market, putting it in bold, listing it first searching results if not putting it on the front page. You can see a full set of costs at For different interpretations, please have a glance at:

It's obviously worth it to the dealers, though, or they would not continue using eBay. The system is very successful, and ostensibly forces both eBay and the dealers to keep their income as little as possible - the consumers will stop buying and otherwise rates will just go excessive.

How Safe is e-bay?

Effectively, as it happens, that's the topic of our next mail! All of eBay's security ser-vices for buyers and sellers are in one place, called 'SafeHarbor.' SafeHarbor handles research and fraud prevention, helps with dispute resolution and keeps rule-breakers in balance. Read about it the next time, and be safe..