Project Manager, Fraud Operations Strategy - IHM
Project Manager, Fraud Operations Strategy
Discover Products Inc seeks a Project Manager, Fraud Operations Strategy, in Riverwoods, Illinois to develop and implement operational strategies by leveraging analytics and understanding of fraud operations processes. Work across multi-functional teams. Administer activities around design and deployment of strategies into fraud operations procedures and processes for customer interactions through multiple channels. Identify opportunities for process improvements through data driven approach. Assess impacts to policy/procedures and other operational impacts of any change. Work on fraud system impacts related to new infrastructure changes as a result of SAS and real time data requirements. Define and gather real time data requirements from operations strategy standpoint. Define user stories and requirements for system changes. Operational system UAT and documentation. Organize several different projects at once, negotiate timelines with multiple business partners, and communicate with all levels of organization. Perform analysis and utilize results to design, test and recommend effective strategies. Provide ongoing process management, communication, and support to strategy/field partners. Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.
REQUIREMENTS: Bachelor's degree in Operations Management, Computer Science, Computer Engineering, Electronics Engineering or related quantitative field, or equivalent and 5 years of experience managing and executing operational strategies for multinational organization utilizing data manipulation tools including SAS, SQL and advanced Excel; creating test cases and analyzing business requirements to ensure accurate test results and documenting results; and, optimizing VBA automation tools and Java to identify issues.
QUALIFIED APPLICANTS: Please apply directly through this website by clicking on "Apply Now." No calls. Equal Opportunity Employer/disability/vet.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.